Mtns Co is a small, independent company. We partner with ski resorts and artists to offer products that we design to make you feel good about the merchandise you buy to remember or connect you to the mountains and sports you love. Mtns Co products are only available online so that we can give you the best prices and highest quality, all delivered to you from wherever and whenever you are ready to buy.

Email contact@mtns.co or call (970) 239-1476. We're a small team in Bozeman, Montana and we answer our own email, usually within a day.

Yes, as long as it hasn't started processing. Email contact@mtns.co as soon as possible with your order number. Many of our items are made to order and go into production quickly. If yours has already started, we can't cancel it, but you can still return or exchange it once it arrives.

Not yet. Every design we sell is officially licensed, so we only make gear for resorts we partner with directly. Want to see your mountain here? Email contact@mtns.co and tell us which one. Requests help us decide which resorts to add next.

Yes. Every design is officially licensed and made through a direct partnership with the resort. That means authentic logos and artwork, not knockoffs.

Most of our items are printed for you after you order. That lets us carry a far wider range of resorts and styles without overproducing — and it's why those items take 2–5 business days to produce before they ship. Counting transit, most orders arrive 7–12 days after you place them.

You have 30 days from delivery to exchange or return most items. Exchanges are free and we cover shipping in both directions.

Holiday orders get longer. Anything ordered between November 1 and December 24 can be returned or exchanged through January 15, so a gift isn't stuck in a window that closed before it was opened.

Items need to come back unworn, unwashed, with tags attached and in their original packaging. Framed prints, oversized canvas, and custom orders work a little differently. The full details are in our Return and Exchange Policy.

Go to account.mtns.co, look up your order with your email or phone number, and select the items you're sending back. We'll email you a prepaid return label.

For framed prints, oversized canvas, or a custom order, email contact@mtns.co instead and we'll handle it directly. Those are too big and too fragile for a standard label.

Exchanges are free and we pay shipping both ways. Store credit is free too, for the full item price.

If you want a refund to your original payment method instead, the return label cost of $3 to $8 comes out of your refund, and original shipping isn't refunded.

Stickers are the exception in the other direction. Don't bother sending those back. If one arrives wrong or damaged, email us and keep it.

Sorry about that. We'll make it right. Within 30 days of delivery, email contact@mtns.co with photos of the damage, the packaging, and the shipping label.

We'll send a replacement or issue a refund, and you won't be asked to ship a damaged item back. This applies to everything we sell, including framed prints and custom orders.

We process refunds within two business days of receiving your return or approving your photos. After that, banks typically take another three to seven business days for it to show up in your account.

In-stock items like stickers ship within 1–2 business days. Made-to-order items — apparel, hats, posters, canvas, blankets, phone cases, puzzles — take 2–5 business days to print and pack before they ship. Framed posters and large canvas prints are built by hand and sit at the longer end of that range.

Once your order ships, transit takes 3–6 business days. Counting production, most orders arrive 7–12 days after you place them. You'll get a confirmation email when you order and a tracking link when each package ships.

Orders with more than one item often ship in separate boxes from different print facilities, so you may get more than one tracking number and more than one arrival date. If a box shows up without everything in it, the rest is still on its way.

Standard shipping is free on orders of $75 or more, applied automatically at checkout. Under $75 it usually runs $3–$8. We don't offer express or expedited shipping — everything is made to order, so paying more wouldn't get your order printed any faster.

USPS, UPS, FedEx, OnTrac, DHL, and other regional carriers, depending on your address and which print facility makes your item. If your tracking number comes from a carrier you weren't expecting, that's normal — our printers choose whichever carrier reaches you fastest.